Common questions

The questions we hear on most surveys.

Quick answers on the system, the install, the cost and the guarantee. Anything not covered here, pick up the phone — we’d rather tell you straight than guess on a form.

The roof itself

About the system

What is a Supalite tiled roof?
A lightweight tiled conservatory roof system designed to replace polycarbonate or glass without rebuilding the conservatory. The system is LABC and LABSS approved, achieves a U-value of around 0.15 W/m²K, and has an internal vaulted plastered ceiling.
Will my existing conservatory base and frame support a tiled roof?
In most cases, yes. The Supalite system is engineered to be lightweight (around 40 kg/m²) specifically so it can drop onto existing bases and frames. Our surveyor confirms the structure on site and tells you straight away if it can’t take the load.
What does it look like from outside?
A proper tiled roof. You choose between Extralight (slate-effect or shingle) or Tapco Slate (composite slate), available in nine standard colours across the two systems. From the kerb, it reads as a solid roof — not a converted conservatory.
What’s the internal finish?
A smooth vaulted plastered ceiling, taped, jointed and skim-coated, ready for paint. Standard build includes vapour barrier, insulation and plasterboard. Optional extras include recessed downlighters, a decorative pelmet, and Velux roof windows.
What tile colours and profiles can I choose?
Nine standard colours across two systems. Extralight (lightweight tile): Classic Black, Charcoal, Ember and Walnut. Tapco Slate (composite slate): Pewter Grey, Stone Black, Brick Red, Chestnut Brown and Plum. Non-standard finishes are available on request.
Process & install

What happens on the day

How long does installation take?
Most installs take five to ten working days. The roof is normally weather-tight within two to three days; the rest of the time is internal finishes, plastering and decorating prep.
Do you subcontract the work?
No. Our installation teams are based at our Worsley facility — the same teams that work on Absolute Window Co installations. From strip-down to handover, it’s the same team on site.
Can we stay in the house during installation?
Yes. The conservatory itself is unusable for the duration, but the rest of the house is unaffected. The team is in and out by 4pm and we always seal the doors back into the house properly each evening.
How long from first call to finished roof?
Typically 4–6 weeks from quote sign-off to install start, plus 5–10 days on site. We aim to complete the survey within a few days of your enquiry, with a written quote within 3–5 working days after that.
Cost & value

Money and the home

How much does a Supalite tiled roof cost?
It depends on conservatory size, tile profile and the internal finishes you choose. As a guide, jobs typically run between £8,000 and £20,000 or more. The free survey gives you a fixed-price quote tailored to your conservatory.
Will it add value to my home?
An insulated, Building Regulations-compliant room counts as habitable space. That helps at survey, at sale, and when you remortgage. We can’t promise a specific uplift figure — that depends on the home and the local market — but the compliance matters.
Will it lower my energy bills?
For most clients, yes. Polycarbonate and glass roofs leak heat in winter and overheat in summer, so the conservatory either gets ignored or burns through energy trying to be comfortable. A Supalite roof at 0.15 W/m²K removes that drag on the rest of the home’s heating system.
Technical & approvals

Planning, regs and the numbers

Do I need planning permission?
Replacement conservatory roofs almost always fall under permitted development and don’t need planning permission. We’ll flag any unusual cases on survey — for example listed buildings or specific Article 4 areas.
Does the roof meet Building Regulations?
Yes. The Supalite system is LABC and LABSS approved — meaning it has been pre-reviewed against Building Regulations and signed off as compliant. We install it the way it has been approved, so every roof is Building Regulations compliant as standard. If you need a formal Building Regulations completion certificate (typically for a future sale or remortgage), we can arrange one through Local Authority Building Control as a separate process.
What’s the U-value, weight and fire rating?
U-value 0.15 W/m²K (better than current new-build extension minimum). System weight around 40 kg/m². Fire rating BROOF(t4), the highest classification under EN 13501-5.
Aftercare & guarantee

After we’ve gone

What’s the 10-year guarantee?
A 10-year insurance-backed guarantee covering both the Supalite system and the workmanship of the install. It’s underwritten by an independent third party.
What if something needs repair later?
You ring the office. Same number, same team, same Worsley premises. If it’s covered by the IBG, we organise the work directly. If it’s accidental damage outside the IBG, we’ll quote you the repair.
Is the guarantee honoured if you ever stop trading?
Yes — that’s the point of the IBG being insurance-backed and held by an independent provider. The cover continues regardless of our trading status.
Still got questions?

Pick up the phone.

Most things are quicker explained in a five-minute call than read on a page. Mon–Fri 8–5.

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